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Apply to join the Appliance Safe Register

The Appliance Safe Register

What is the Appliance Safe Register?

The Appliance Safe Register is a voluntary scheme designed much like Gas Safe or NICEIC and others, to provide evidence of competency and training.

The appliance repair sector has, like every other sector, those that set up, in this case, as appliance repair engineers, with no training or knowledge in electrical safety.

An appliance repair engineer can only be aligned to a registered business and be issued with a license to undertake appliance repair and servicing work on behalf of a registered business if they hold valid and current training and prove competency by a training certificate from a recognised training provider or organisation.

The aim of the Appliance Safe Register

The aim of the Appliance Safe Register is help householders distinguish between the untrained and potentially dangerous and the trained and competent engineer, when they look at booking a visit to their homes to effect a repair or service to a domestic appliance.

The householder can search for or verify the engineers credentials by visiting our website.

Once approved and training has been verified your details will be added to the Appliance Safe Register and your Appliance Safe Card will be issued.

The Photo ID card includes your member number, registration expiry date and the training you have received.Appliance Safe Registered Card

Rear of Appliance Safe Registered Card

The benefit of being registered as an Appliance Safe Engineer or Organisation is proof of credentials and competency.

This brings confidence to the households you or your engineers visit.

If employed or looking for work, your details can be quickly looked up and verified.

Insurance Companies when approving Public Liability Insurance, and Work Providers, can also reference you information as a way of proving that you are trained and a competent person.

The Appliance Safe Register has 4 levels

BLUE for newly trained engineers with less than 5 years experience

Silver for engineers that have been trained and working in the industry for more than FIVE years

Gold for engineers that have been trained and working in the industry for more than TEN years

Orange for organisations that work in the appliance service and repair sector. Individual registration of employees will still be required.

The Register is not a membership body or trade association and is operated by the Institute for White Goods Engineers.

What we do

  • Operate the only UK list of appliance repair businesses and qualified appliance repair engineers that work for those businesses, to ensure only those qualified engineers are licensed to safely work on domestic appliances.
  • Investigate safety complaints against registered businesses/engineers for compliance with the Electricity at Work Regulations 1989 and Health and Safety Regulations 1974 and, where applicable, the technical specifications required to meet the Building Regulations in England and in Wales.
  • Apply a sanctions policy where instances of unsafe work or breaches of rules of registration are identified.
  • Provide a method of finding an approved and trained appliance engineer.
  • Provide a method of checking the credentials and identity of a registered engineer.

What we don’t do

  • Do not have the authority or ability to recommend one registered engineer over another one.
  • Do not employ the Appliance Safe registered businesses or engineers on the Appliance Safe Register.
  • Do not investigate, inspect or deal with matters which fall outside our remit, such as: financial, contractual or commercial disputes.
  • Do not apply sanctions or defects against registered businesses or engineers disproportionately or without sufficient validated evidence.
  • Do not check public liability and indemnity insurances for registered businesses/engineers.
  • Do not undertake criminal record checks on registered engineers as this is not a requirement under the Gas Safety (installation and use) Regulations 1998.
  • Cannot arbitrate on disputes between registered businesses and their customers.